Instructionals

Table of Contents

Optional Accessories

Warranty Information

General Safety Warnings

Labels and Warnings

Unboxing

Know your i3 Scooter

Unfolding the Scooter

Folding the Scooter

Battery Installation

Charging the Battery

Operating the Scooter

Care & Maintenance

Accessory Installation

Basic Troubleshooting

Scooter Specifications

Support and Contact Information

Optional Accessories

The following accessories are available for purchase on our website or by calling us at 385-393-4646.

basket
Carrying Bag/Basket
battery
Rechargeable Lithium Ion Battery
armrests
Armrests
Deluxe Seat
Deluxe Seat
Travel Bag
Travel Bag
Portable Charging Kit
Portable Charging Kit
i3 Scooter Lift
i3 Scooter Lift

Warranty Information

The i3 Scooter comes with a three (3) year limited parts and components warranty for the frame/structure of the scooter, and a one (1) year limited parts and components warranty for the electrical components of the scooter. The battery for the i3 Scooter is only covered under warranty for six (6) months. If a problem arises with your i3 Scooter, please contact us immediately.

If a problem arises with your i3 Scooter within 30 days of purchase, we will bring in the scooter for service at no cost to you. iLiving will pay for shipping of the scooter to and from our service center and waive all fees related to parts and labor. We require a proof of purchase; please keep your purchase receipt/invoice for the scooter available. After 30 days from purchase, and within the warranty period, you will be responsible for covering the shipping cost of the scooter to our service center. The parts and labors fees will still be waived, and once the scooter has been serviced and repaired, we will ship the scooter back to you at our cost.

We also offer an option where we send replacement parts to you directly to repair your scooter from home. Please note that under warranty, the replacement part(s) is/are free. A shipping and handling fee will apply for replacement parts. The warranty covers parts and service; it does not cover shipping/handling.

Please note that the warranty for this iLiving Scooter is non-transferrable and only applies to the original owner of the iLiving Scooter. We do not provide any warranty coverage for scooters that are re-sold as we cannot guarantee the quality or safety of the product.

Due to safety considerations, there are a few instances in which the warranty for the iLiving Scooter will be voided. Please note that any unauthorized changes to the design of the iLiving Scooter, as well as the use of any unauthorized parts in the repair of the iLiving Scooter will void the warranty.

Further, the warranty of the iLiving Scooter does not cover any mechanical damage due to an accident, involving the scooter with property or persons, or for any mechanical damage caused by improper use of the iLiving Scooter. Proper and appropriate use of the iLiving Scooter is necessary at all times. The following pages of this User Manual will provide detailed instructions with regards to the use, operation, and maintenance of your iLiving Scooter.

General Safety Warnings

IMPORTANT NOTICE - READ BEFORE OPERATING YOUR iLIVING SCOOTER

Before you begin operating your iLiving Scooter, it is imperative that you
read and understand the following health warnings, safety guidelines, and
recommendations for use.

Please read and review this User Manual as often as needed.

  • Every iLiving Scooter is a little bit different. Just like with a new car, please take time to familiarize yourself with your iLiving Scooter. Take in the feel of the seat and get a sense of your surroundings while sitting on the scooter. Check to see that you understand all the functions on the scooter dashboard in front of you before beginning to operate your scooter.
  • We recommend that you consult a health care professional as to the adjustments on this scooter that would best suit your individual needs. Every person’s body type is different. The iLiving Scooter should be adjusted to fit your individual needs and to ensure the smoothest and most comfortable ride possible.
  • Before attempting to operate your new iLiving Scooter for the first time, you should take the time to read and understand how to safely operate your iLiving Scooter. If you need additional information, please contact us at any time.
  • Have someone help you practice reaching, transferring to, and/or bending towards the iLiving Scooter until you are comfortable doing these actions safely on your own.
  • It is important that you familiarize yourself with the areas where you plan on using the iLiving Scooter. As much as possible, check for potential hazards in these areas and learn how to avoid terrain that may be unstable or uneven. Unstable/uneven terrain will increase the risk of your iLiving Scooter tipping over.
  • The iLiving Scooter is intended for one person only. There should never be additional persons riding or hanging onto the scooter or armrests while the scooter is in operation.
  • The weight capacity of the iLiving i3 Scooter is 300 lbs. The scooter operator and any additional items on the scooter should not exceed 300 lbs. Exceeding the weight capacity on the scooter will likely cause damage to the seat, frame, and fasteners, leading to scooter failure.
  • Whenever your scooter is parked or idle, please power down the scooter. This action serves several purposes. By powering down the scooter, you can prevent the scooter from moving forward or backward as a result of accidental contact with the throttle lever and/or interference from EMI sources.
  • It will take some time for you, the scooter operator, to become familiar with the display functions on the dashboard of the scooter as well as the sensitivity of the throttle lever when adjusting speed and slowing to a stop.
  • Never attempt to go up or down stairs or escalators on your iLiving Scooter. The scooter is not designed for that sort of operation and doing so will cause severe damage to the scooter and potential injury to you.
  • The iLiving Scooter is not waterproof or water resistant. You should never use your iLiving Scooter in the rain or very wet surfaces. If your iLiving Scooter will be stored outdoors, please make sure that it is covered with a waterproof tarp to ensure that no water comes into contact with the electrical components of the scooter.
  • Contact with water can cause electrical malfunction and severely damage the scooter.
  • Similarly, the iLiving Scooter was not designed for use in the snow, icy surfaces, sand, or on rocky and uneven surfaces that may damage the undercarriage of the scooter.
  • If you feel that any of the wheels on the iLiving Scooter is losing traction, stop the scooter immediately. All four wheels of the iLiving Scooter must have traction in order for the scooter to perform properly. Otherwise, the scooter may lose control and risk tipping over.
  • As with all electrical devices and electrically-powered vehicles, the iLiving Scooter may be susceptible to electromagnetic interference (EMI) from a variety of radio wave sources. Electromagnetic waves emitted from sources such as – but not limited to – TV stations, two-way radios, cell phones, radio stations, and “HAM” radio transmitters may cause the iLiving Scooter to move by itself, in an unintended direction, and/or case the brakes to accidentally release or engage. These EMI sources may also permanently damage the iLiving Scooter’s control system.
  • Electromagnetic interference from various sources vary in intensity as well as potential for effect on your scooter. Every electrically powered vehicle can resist EMI sources up to a certain intensity. This means that each electrically powered vehicle has a certain “immunity” to EMI interference. The intensity of the interfering source can be measured in volts per meter (V/m). Your iLiving Scooter has an immunity level of 20 V/m.
  • Electromagnetic energy rapidly gains intensity as you move close to the transmitting source. As such, certain devices are of particular concern if the iLiving Scooter is used near or around these devices. EM interference from hand-held radio wave sources are usually of the highest intensity and thus, most prone to cause damage to your iLiving Scooter’s control system or affect the functions of your scooter. These hand-held sources include – but are not limited to – cell phones and CB radios. It is always a good idea to turn OFF your cell phone when you are using your iLiving Scooter.
  • If you notice that your scooter is moving on its own or that the brakes release or engage unintentionally, power OFF your scooter immediately and check for potential sources of EMI interference.
  • When driving your scooter up an incline, lean forward slightly in your seat and place your feet on the floorboard. Make sure your back is not on the backrest. This will correct your center of balance and reduce the risk of your scooter tipping over.

Labels and Warnings

The warning labels shown below are located on different parts of the scooter. Please pay close attention to these labels. The labels are designed to help you understand how to safely and effectively use your new iLiving i3 Foldable Mobility Scooter.

 battery switch label

Battery Switch Label

pinch point warning label

Pinch Point Warning Label

free wheel release label

Free Wheel Release Label

do not drive label

Do Not Drive Under Rain/Snow & Weight Capacity Label

armrest warning label

Armrest Warning Label

maximum incline warning label

Maximum Incline Warning Label

open here label

Open Here Label

floorboard warning label

Floor Board Warning Label

 stop warning label

STOP Warning Label

Unboxing

 Step 1:

Cut the iLiving i3 Foldable Mobility Scooter’s box open with a pair of scissors or a box cutter. Be sure to open the top of the box so that the scooter is sitting in the upright position.

unboxing step 1

Step 2:

Lie the box flat on its side so the scooter wheels face the ground. The handle bars should be at the top edge of the container.

unboxing step 2

Step 3:

Grab the scooter by the handlebars and pull outwards so that the scooter slides along the plastic rails on the side of the box. Remove all plastic and cardboard packaging on the scooter.

unboxing step 3

Know Your i3 Scooter

i3 scooter front
A - Control Console
B - Tiller - Variable Positions
C - Tiller Height Adjustment Levers
D - Release Lever
E - Tiller Angle Adjustment Knob
F - Front Chassis Cover
G - Headlight
H - Front Tire
I - Back Seat Rest
J - Optional Armrest
K - Premium Cushioned Seat
L - Floorboard Pull Handle
M - Storage Compartment

i3 scooter back

A - Battery Selection Switch
B - Battery Charging Port
C - Rear Safety Light
D - Back Tire
E - Battery Compartment
F - Free-Wheel Release Switch
G - Horn ON/OFF Switch
H - Brake Light
I - Anti-Tip Wheels

i3 scooter console

A - Error Code Analyzer
B - Steering Wheel Handle
C - Horn Button
D - USB Charging Port
E - Battery Status Display
F - Speed Control Dial
G - Scooter Keys
H - Speed Control Throttle Lever

i3 scooter usb port

A - USB Charging Port

Unfolding the Scooter

Step 1:

Press the Release Lever to unlock the i3.

unfolding scooter 1

Step 2:

Unfold the i3 so the Floorboard lies flat. Be sure the red dot is within the red circle before sitting on the scooter.

unfolding scooter 2

Step 3:

Fold the Seat Cushion up to lock into place.

unfolding scooter 3

Step 4:

Fold the Back Seat Rest up and you’re set!

unfolding scooter 4

Folding the Scooter

Step 1:

Fold the Back Seat Rest down against the Seat Cushion.

folding scooter 1

Step 2:

Pull on the Seat Release Handle to fold the Seat Cushion down.

folding scooter 2

Step 3:

Pull up on the Floorboard Pull Handle and collapse the scooter. Make sure the Release Lever ‘clicks’ to lock in place.

folding scooter 3

Battery Installation

INSTALLING THE BATTERY

When you remove the iLiving Scooter from the box for the first time, you will notice a separate Accessory Box. Inside this box is the lithium battery for the scooter. The battery is not pre-installed inside the scooter due to safety issues during shipping.

Open the Accessory Box and remove the battery. Use the key to open the battery compartment and install the battery on either side of the battery compartment. You will need to push the Battery Slot Lever to the side before inserting the battery. Check that the battery is firmly locked in place. Close the battery compartment and turn the battery Selection Switch to the side that the battery is inserted to enable power from the battery.

Step 1:

Use the key to open the battery compartment (same key used to start ignition).

battery installation 1

Step 2:

Locate the battery slot you wish to in-stall the battery into.

battery installation 2

Step 3:

Push the Battery Slot Lever to the side before inserting the battery. Check to make sure the battery is securely locked into place.

battery installation 3

Step 4:

Close the Battery Compartment and lock securely with the key.

battery installation 4

Charging the Battery

CHARGING THE BATTERY - INDICATOR LIGHTS

Be sure to charge your scooter battery for 6-8 hours prior to operating your scooter for the first time. While the scooter battery is charging, the light indicator on the charger will be red. When the scooter battery is fully charged, the light indicator on the charger will turn green.

 battery charged

Battery Fully Charged

battery charging

Battery is Charging

 

CHARGING THE BATTERY - SCOOTER CHARGING PORT

To charge the battery on your scooter, check to make sure that the battery selection switch is turned toward the battery that needs to be charged.

Next, fully insert the charge head into the scooter charging port on the scooter and insert the electrical plug into a 110/120V outlet. This scooter’s AC charger has a two-prong plug that plugs directly into a 120V outlet.

The charging port is located right above the left taillight. To avoid dust and dirt entering the charging port, flip the cover over the port. Use your finger to slide the cover open and closed.

Once the charging port over is open, plug the charger head fully into the scooter’s charging port securely. Next, plug the electrical head into a 120V outlet.

Step 1:

Locate the Charging Port on the back of the scooter above the left taillight.

battery charging 1 

Step 2:

Flip the cover of the Charging Port open. Use your finger to slide the cover aside.

battery charging 2

Step 3:

Plug the Scooter Charger head into the Charging Port.

battery charging 3

Step 4:

Plug the end of the Scooter Charger into an 120V electrical outlet.

battery charging 4

Operating the Scooter

CAUTION

SEAT POSITIONING

Before operating your scooter, always make sure that the scooter seat is locked in place. Failure to do this can result in serious personal injury as well as damage to the scooter.
For proper seat positioning, the red knob should be aligned within the red circle. Please refer to the images below for reference.

 incorrect positioning

INCORRECT POSITIONING

correct positioning

CORRECT POSITIONING

When the red latch is not properly locked in place, it may look like the left image above. The red knob of the latch is not fully within the red circle. When this happens, the scooter seat is not locked in place.

As a result, if you were to sit in the seat and lean backwards, you and the scooter may tip over, potentially causing serious injury.

Please ensure that the red knob is fully within the circle as shown in right image above.

You are now ready to begin operating your new iLiving i3 Mobility Scooter. The i3 Scooter is designed to be very user-friendly. Here are a few quick reminders to keep in mind when operating your scooter:

When driving the scooter up an incline, be sure to lean forward slightly in the seat. Do not lean backwards in the seat, as this may create an uneven distribution of weight and cause the scooter to suddenly tip over back-wards.

When attempting to make a turn on the scooter, be sure to reduce your speed. Making a turn while the scooter is at maximum speed can create a risk of the scooter tipping over. Reducing speed as you turn can be ac-complished in two ways:

  • Gently throttling back on the speed lever
  • Turning the speed adjustment knob closer to the turtle icon on the left-hand side of the speed gauge

When operating the i3 scooter, always be sure to firmly grip the handle-bars with both hands. It is never safe to operate your scooter with only one hand on the handlebars as this can lead to loss of control of your scooter. Steering the scooter requires turning the handlebars to either side. You can steer the scooter in any direction while going forward or in reverse.

It is never safe to operate your scooter while it is raining or snowing. Ad-ditionally, it is not recommended to operate your scooter on any wet or icy surface. Such conditions on the road or ground greatly increase your risk of the scooter wheels losing traction and you losing control of the scooter.

Powering on your scooter requires turning the key in the ignition. This key is the same key used to lock and unlock the battery compartment of your scooter.

The iLiving Scooter’s brakes will engage as soon as you release the speed lever. Familiarize yourself with these regenerative brakes by gently releas-ing the speed lever. This will help you gauge the rate at which the brakes engage.

In most states, it is illegal to operate a power mobility scooter on public roads. Always be alert of other motor vehicles and pedestrians on roads, parking lots, and other venues where you may be operating your scooter.

Whenever operating your scooter at night, it is your responsibility to wear reflective clothing and/or reflective accessories so that cards, bicyclists, and pedestrians can quickly and easily see you in the dark. The iLiving Scooter features a pair of small headlights and a pair of red taillights. In addition, the iLiving Scooter is equipped with brake lights so that others can see when you are stopping. This is particularly useful at night or when operating your scooter in the dark or in low visibility conditions.

This iLiving Scooter is designed only for use on firm, even surfaces, such as concrete, asphalt, hardwood floors, and indoor flooring. Never attempt to operate your scooter on rough terrain, on or through sand, or in loose soil. The scooter wheels need to be able to easily retain traction with the ground – uneven surfaces can damage the scooter’s body and axles, which can then cause you to lose control of your scooter.

When operating your scooter in reverse, constantly check to make sure your path is clear of obstacles.

FREE WHEEL RELEASE SWITCH

The Freewheel Release Switch is located on the back of your iLiving Scoot-er to the right of the horn switch. It is the red switch behind the right rear tire of your scooter.

When the switch is perpendicular to the ground, the scooter is in DRIVE mode. To unlock the freewheel release and place the scooter into NEU-TRAL mode, simply push the switch forward.

The purpose of the freewheel release switch is to allow the scooter oper-ator to easily push the scooter forward in the case of a dead battery or uneven terrain.

When the freewheel release switch is pushed forward into the NEUTRAL position, it unlocks the wheels when the scooter is not in operation.

When the freewheel release switch is locked into DRIVE mode, the scoot-er’s wheels will not move when the scooter is turned off.

drive mode

Care & Maintenance

SCOOTER CARE AND MAINTENANCE TIPS

  • Your iLiving Scooter is designed for long-lasting performance and durability. Just like with a car, taking a few simple steps toward routine care and maintenance of your iLiving Scooter will ensure its continued performance for a longer period of time.
  • Make sure the battery is fully charged, and store in a cool dry place. We recommend storing the battery inside the scooter battery compartment. From time to time, check to make sure that there is no corrosion on the electrode connections of the battery and the scooter.
  • The seat is made from polyurethane – a durable faux leather material. It can be cleaned with any soft, non-abrasive cloth such as a washcloth. If desired, gently dampen the washcloth before cleaning the seat.
  • Never wash your iLiving Scooter with a water hose or get excessive amounts of water onto the scooter when cleaning the seat. If water gets into the electrical components of the iLiving Scooter, it can critically and permanently damage the functionality of the scooter.
  • Avoid moisture from coming into contact with the electrical components of the scooter, including the control panel and battery compartment.
  • The bearings, motor, and transmission of the iLiving Scooter have been permanently lubricated and sealed at the factory. No further lubrication of these parts is necessary or advised.
  • When checking on the overall functionality of your iLiving Scooter, there are a list of items you might consider reviewing:
    • Pay attention to whether the brakes are working properly – when you release the accelerator, the iLiving Scooter should always come to a complete stop almost immediately.
    • Make sure that the red switch governing the Freewheel Release works properly. When the switch is pulled back and perpendicular to the ground the scooter is in DRIVE mode. When the switch is pushed forward the scooter is in NEUTRAL mode.
    • Always make sure the battery compartment of the scooter is closed before operating the scooter.

Accessory Installation

 

Step 1:

Locate the red line on the arm-rest bar. This is the MAX width line that the armrest should be installed at.
*(Do not install the armrest with the red line visible out-side of the bracket opening)*

armrest installation 1

Step 2:

Insert the armrest into the bot-tom of the seat bracket. Adjust the width to your preference.

armrest installation 2

Step 3:

Tighten the knob on the back of the bottom seat bracket to secure the armrest into place. Repeat for the other armrest.

armrest installation 3

Basic Troubleshooting

COMMON ISSUES AND RECOMMENDED ACTIONS

ISSUE

Scooter has no power.

RECOMMENDED ACTION

  • Make sure the key is properly inserted and turned on.
  • Make sure the battery is properly installed in the compartment and is charged.
  • Check that the battery selection switch is turned to the correct battery.
  • For scooters with one battery, make sure the switch is turned to the compartment with the battery in it.
  • For scooters with two batteries, make sure the battery selection switch is turned to the battery compartment with the charged battery.

ISSUE

Scooter is turned on and battery is charged, but the scooter does not move forward or backward when I push the throttle.

RECOMMENDED ACTION

Check to make sure that the Freewheel Release Switch is not pushed forward (NEUTRAL). If the Freewheel Release Switch is in the NEUTRAL position, pull it back to set it in DRIVE mode.

ISSUE

Speed slows down dramatically while driving.

RECOMMENDED ACTION

Battery needs to be charged – the battery may be aging and may need to be replaced.

ISSUE

Tiller will not stay in locked position.

RECOMMENDED ACTION

Tighten the tiller adjustment with the knob on the right-hand side of the steering column.

ISSUE

Misplaced scooter key(s).

RECOMMENDED ACTION

Contact iLiving Travel Scooters at 385-393-4646 to order replacement key(s). Each replacement key costs $20.00. Shipping and handling is included for all domestic U.S. addresses – additional shipping fees apply for international orders.

Scooter Specifications

scooter specifications 1
 
scooter specifications 2
 
scooter specifications 3
 
scooter specifications 4

Support and Contact Information

CONTACT US

Phone
1-385-393-4646

Email
info@ilivingtravelscooters.com

Address
iLiving Travel Scooters
3195 S Main St. STE 150
Salt Lake City, UT 84115
Like us on Facebook:
www.facebook.com/ilivingtravelscooters
Visit our website: www.iLivingUSA.com